Talk to a real collector.
Questions about an order, a card's condition, or a trade? Email us and a human answers — usually within one business day.
Brisbane time (AEST)
Shipping Australia-wide
What we can help with
Most questions are answered on our shipping and returns pages. Include your order number in any email and we'll get to it faster.
Find a tracking number, check dispatch status, or update an unshipped order.
Check eligibility, start a return, or ask about a damaged parcel.
Send a collection list or photos and we'll reply with an offer range.
Questions about importing cards from the library into your collection.
Before you write in
You'll get a tracking number by email as soon as your parcel is dispatched. Your order page shows the same details — open the confirmation email and follow the order link.
If it hasn't shipped, yes. Email us with your order number as soon as you can and we'll amend or cancel it before it's picked.
We do. Email a list or photos of what you have, along with your suburb, and we'll come back with an offer range.
Grading is always stated on the product page. If a card is raw, the listing photos are of the exact card you'll receive.
Not right now. Graded slabs are on our roadmap and will be added to the store in the future. For now, all cards listed are raw (ungraded) unless otherwise stated.